Heard a bang like a gunshot from the garage, and now the door won't budge? That is a snapped spring — the most common garage door failure in the Treasure Valley, and the one you should never fight past by hand.
The springs do the lifting on a garage door; the opener only guides it. A typical double door weighs 150–250 pounds, and when a spring lets go that entire weight has nowhere to go. Hauling the door up by hand, or letting the opener grind against it, is how bent tracks, snapped cables, burned-out openers and crushed fingers happen. Leave it down and call.
Springs are rated in cycles, not years — about 10,000 for a standard spring, which works out to seven to ten years of normal use. What Boise adds is temperature. Spring steel loses ductility as it gets colder, so a spring that is already at 9,000 cycles and would have survived until April instead fails at 6 a.m. on the first morning it hits the low teens. Nothing is wrong with your door; the cold simply collected a debt that was already due.
The practical consequence is that valley spring failures cluster in December and January, which is exactly when nobody wants to stand in an unheated garage waiting for a technician. We carry extra spring inventory through winter for that reason, and high-cycle springs — rated 20,000 cycles or more — are worth the modest upcharge on a door that gets used as the family's front entrance.
Most Treasure Valley homes built since the 1990s run torsion springs: the wound coil on a steel bar above the opening. Older places — the Boise Bench, the North End, and plenty of detached garages in Nampa and Caldwell — still run extension springs stretched along the horizontal tracks. We stock and replace both. On an older extension setup we will tell you honestly whether converting to torsion is worth it: it is smoother, safer when it fails, and lasts longer, but it is not always necessary.
On a two-spring door, both. Springs wear by cycles, and the one that did not break has done exactly the same mileage as the one that did. Replacing the pair on the same visit costs a little more in parts and saves you a second service call within the year. We will say so plainly rather than quietly replacing one and hoping you call back.
We confirm the failure, quote a firm price before touching a wrench, replace the springs with correctly sized cycle-rated parts, rebalance the door so it holds position halfway by itself, test the safety reversal, and lubricate the hardware with a product that will not gum up when it is 20 degrees. Most spring jobs take about an hour, and the door lifts like it is new — because properly balanced springs are what new felt like.
No. The spring carries the door's full weight — 150 to 250 pounds on a typical double door. Forcing it up by hand or with the opener risks injury and usually causes more damage. Leave the door down and call.
On a two-spring door, both. The unbroken spring has the same cycle count as the one that just failed, so it is next. Doing the pair on one visit costs little more and saves a second call.
Standard springs are rated around 10,000 cycles, roughly seven to ten years of normal use. Treasure Valley winters tend to push failures to the earlier end of that window, because cold steel breaks before tired steel would have. High-cycle springs are available if the door is your main entrance.
Typical Boise-area pricing runs $160 to $360 for a single spring and $220 to $520 for a pair, parts and labor, depending on spring size, wire gauge and whether the shaft or bearings also need work. We quote a firm number before starting.
Related: Cable Repair · Off-Track Repair · Repair Cost Guide
Same-day torsion and extension spring replacement across the Treasure Valley.